Privacy Policy

Effective Date: 2024/12/01

Tesla Air Conditioner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

  • Contact Details: Name, email address, phone number, and mailing address.
  • Payment Information: Credit/debit card details or other payment methods for purchases.
  • Service Details: Information related to inquiries, complaints, or service requests.

b. Automatically Collected Information

  • Browsing Information: IP address, browser type, device information, and pages visited on our website.
  • Cookies and Tracking Technologies: Data collected through cookies and similar technologies to improve your experience on our website. For more information, see our Cookie Policy.

c. Information from Third Parties

Data from service providers or business partners who assist in delivering our services.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, manage, and improve our products and services.
  • To process transactions and send order confirmations.
  • To respond to your inquiries, requests, or feedback.
  • To send marketing communications, promotional offers, and updates (if you have opted in).
  • To analyze website usage and improve website functionality.
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Companies that perform services on our behalf, such as payment processing, delivery services, and website hosting.
  • Business Partners: Partners who assist in providing our services or promotional activities.
  • Legal Authorities: When required by law or to protect our rights, property, or safety.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

5. Protecting Your Information

We implement a variety of security measures to protect your personal information, including:

  • Secure servers and encrypted data transmission.
  • Regular monitoring for potential vulnerabilities.
  • Restricted access to personal information to authorized personnel only.

Despite our efforts, no data transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction:Request corrections to your personal information.
  • Deletion: Request deletion of your personal information.
  • Correction: Opt out of receiving marketing communications.

To exercise these rights, contact us at [email protected].

7. Cookie Policy

We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy (web link of cookie policy)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this page periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: